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For Healthcare Providers

A referral partner
your patients will thank you for.

TheraRide Transport partners with hospitals, clinics, therapy practices, and care coordinators to remove one of the largest barriers to consistent care — reliable, compassionate transportation.

Referral Partners

Who we partner with.

Hospitals & health systems Physician offices & specialty clinics Physical, occupational & speech therapy clinics Dialysis centers Home health agencies Skilled nursing & assisted living communities Case managers & social workers Community organizations
Partnership Benefits

Built for the way care teams actually work.

Patient-first partnership

Built by therapy professionals who understand your workflow, your patients, and what safe transportation actually looks like.

Reliable, on-time service

Planned pickups, buffered arrival windows, and proactive communication so appointments aren't missed.

Safety & compliance

Trained specialists, sanitized ADA-compliant vehicles, and healthcare-grade protocols on every trip.

Direct, human communication

Real people answering calls — no automated queues between your team and dispatch.

Service Reliability

On time, every trip — by design.

Late transportation delays care, adds cost, and erodes patient trust. Our service uses buffered scheduling and proactive communication to protect appointment times.

  • Confirmed pickup windows before every trip
  • Proactive updates at pickup, arrival, and return
  • Buffered scheduling to protect appointment times
  • Escalation contacts for time-sensitive cases
Communication Standards

Real people. Real answers. Every time.

Care coordination depends on clear communication. Our partners always reach a real dispatcher — never an automated queue.

  • Direct line to dispatch and care coordinators
  • Clear referral confirmation for every trip
  • Simple recurring-trip setup for ongoing care
  • Discharge transport requests handled with priority
Provider FAQ

Answers for your care team.

Healthcare Provider & Referral Partners

Ready to remove transportation as a barrier to care?

Join our referral partner network to receive referral resources, service information, and partnership updates.

Join Our Referral Partner Network

Trusted collaboration for the people you serve.